Frequently Asked Questions
Are the boots waterproof?
Yes. Our boots are built as fully waterproof footwear; the product page lists the specific construction for each style.
How do I choose a size?
Most styles fit true to size. If you wear a half size, we recommend sizing up. Each product page includes a size guide.
When will my order ship?
Orders leave our warehouse within 1–3 business days. See the Shipping Policy for details.
Can I return an order?
Yes — unworn items in their original packaging can be returned within 30 days. See the Refund Policy.
How do I contact you?
Email [email protected].